Situation 1: Parents & unmarried son
Mom: "I have been asking you to speak to that girl and atleast see if you both gel along. You are 30 now and I am worried about your marriage."
Employee-Son: "Mom, request you to book a slot for me for the Phone screen round from 1pm to 2pm, post which I will decide if I want to call her on-site!"
After 2pm....
Mom: " So, how was it, Son?"
Employee-son: " Mom, I am marginally inclined, not very sure about her maturity but you should setup another round with Dad to check if she is a fit for the role of a wife."
Dad(after Phone screen-2): "Not Inclined"!
Mom(now, assimilating the culture): "Please share detailed notes"!!
Situation 2: Husband, wife & maid
Husband: "Why did you fire the maid?Now who will do the cleaning of the house etc?"
Employee-Wife: " The maid was not showing any 'BAI-as' for action". I even coached her and kept the neighbour's maid as her mentor to help her ramp up in terms of faster cleaning of vessels etc. But even after 6 weeks, her productivity is below the overall building's maids.
Husband: "But what will we do now?Atleast she did something. Now we have no one.
Wife: " Dont worry, I have opened a request with watchman to look out for a suitable candidate externally. In parallel, I am looking internally in our building- for eg: Maid at Mrs Mehta was looking to grow and considering our house is big and little more complex, would be a good opportunity. However, Mrs Mehta first needs to recruit a backfill, post which she will confirm the movement!"
Husband(now, assimilating the culture): "And who will do the NHO????!!"
Situation 3: Son & Father
School going Son: " Dad, I want to go to Manali with my friends."
Employee- Dad: " Sure son. Can you quickly write a one pager in terms of what are you planning to do there, the roadmap and overall cost?"
After 1 day,Son sincerely does the needful....
Employee-Dad: "Thanks for this. You should use Calibri font size 10, son & stick to the word limit with more details in terms of 'how' rather than 'what'.
Frustrated-son: " But Dad, I am writing with my pencil!!!!" plus you yourself asked me 'what' are you planning to do there"!!
And after above 3 situations, imagine the 'employee' at a bar, away from daily hustle bustle,trying to unwind.
Situation 4: Alone at a bar
Employee(to waiter): "Get me a beer with some fries."
After tasting the food...
Employee(to the waiter): " You guys need to work customer backwards and obsess over us. Such bad food will impact your Cx & make you Least Effective"
Waiter: " We take your feedback and will improve"
Employee(to the waiter): " Yes, kindly build on your super-power. I expect you to raise the bar , next time I come here"
Waiter: "But Sir, we are already on the top-most floor of this 40 storeyed building!!!!"
